Business Wire India

Quantic India ( is all set to organize the first of its kind Customer Experience Excellence Awards ( – Bengaluru Edition on 24th June 2022. CX Excellence Awards is conducted to felicitate the companies that upgraded their strategies and offerings to deliver state-of-the-art customer experience. Due to the pandemic, there has been a transitional shift in the way customers perceive businesses and products. Hence, companies today need to be quick to analyze market needs and develop modern plan of action to deliver best customer experience. Many companies conquered these challenging times with enhanced and dynamic strategic vision in order to fulfill growing customer needs.

With an aim to appreciate the remarkable efforts of such companies and individuals, CX Excellence Awards ( will be a multi-purpose platform for everyone. It will witness presence of diverse industry leaders under one roof, who have duly transformed the roadmap of today’s customer experience journey. With CX Excellence Awards, Quantic India will also set a new standard to enrich the experience for digital-first customers while overcoming modern challenges.

The event will encompass engaging panel discussions on topics like “The Key Success Factors of CX Design Strategy and Driving a company’s CX Transformation”. Additionally, it will have insightful keynotes and immersive networking sessions, which will inspire organization to take action.
Here is the complete list of all the eminent speakers who will grace the event with their presence and share their insightful thoughts:

  • Abhi Dasgupta – Senior Director, Customer Success, Moglix
  • Ashish Himthani – Head of Customer Service Experience, Tata CLiQ
  • Nanda Gopal V – AVP, Head of Global Customer Experience, Vauld
  • Fasih Abbas M – Senior Director & Head of Customer Success, Cashfree
  • Nirupam Daniel Bose – Director of Customer Success, Furlenco
  • Ramakrishna M – Senior Director, CoinSwitch Kuber
  • Saurabh Batra – Head of Customer Experience and Growth- Pharma, Udaan
  • Vivek Sridhar – Head, Enterprise Solutions and Customer Experience, Razorpay
  • Mohit Mathur – VP, Business Excellence and Customer Experience, Vedantu
  • Tanaya Kilara – Chief Experience Architect, Cuemath
  • Sriram Srinivasan – Head of Digital Banking, Ujjivan Small Finance Bank
  • Savitri Bobde – Head, Customer Experience, Niyo Solutions
  • Agni Chatterjee – Director – CX Design and Strategy, Swiggy
  • Luvnit Sawhney – Head of Design, Freo
  • R. Thiru – COO, Kinara Capital
  • Rahul Karthikeyan – CMO, Scaler & InterviewBit
  • Amit Ambre – VP, Delivery,
  • Pushkina Nautiyal – CMO, Refyne
  • Ranjit Kumar – Head of Customer Experience, Ninjacart
  • Karthik Hariharan – SVP -Marketing, Capital Float
  • Shreejith Menon – COO Operations, Customer Service & Contact Centre, Fincare Small Finance Bank
  • Madhur Acharya – VP, E-Commerce, Lenskart
  • Hemanth Purohit – CEO, Parahit Technologies
  • Sameer Narkar – Founder, Konnect Insights
  • Rohit Taneja – Associate Director- Customer Experience, Bombay Shaving Company
  • Rizwan Shaikh – VP, Operations CSD, Rapido
  • Linish Theodore – AVP- Customer Experience, Connect and Heal
  • Nabeel Ahmed – CMO, Medapp
  • Abhishek Biswal – Business Head, Airtel IQ
  • Shameel Abdulla – CEO, Clootrack
  • Somdipto Ghosh – Head of Solution Engineering, Freshworks
  • Rahul Adaniya – SVP Marketing, Kotak Life

Quantic India’s sponsors work with the same goal and aim to provide best of the solutions while extending the scope of the event. The following companies who have sponsored this year’s event are:

  • Presenting partner – Parahit Technologies
  • Co-Powered by – Airtel IQ & Konnect Insights – Omni channel Experience Partner
  • Voice AI Partner –
  • Customer Experience Partner – Freshworks
  • CX Analytics Partner – Clootrack
  • Corporate partner – ID Central
  • News Distribution Partner – Business Wire India
Quantic India invites all to join this exclusive event on the customer experience landscape and master the Hows and Whys of strategy, technology, and leadership in context of delivering superior customer experiences for E-Commerce, D2C Brands, FinTech, Travel & Hospitality, EdTech, Logistics & Healthcare. To register for the event, click on the link below:

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